Frequently Asked Questions
How long will my printing take?
Our turn around depends on two things, the complexity and size of your order, and how busy we are. Once you contact us, please let us know when you need it by, and we will give you an estimate on when you can pick up your order.
If you request design services, this estimated time will start the day you approve the design. So you need to factor in the design you need, how many changes you might need to make to it, and then add on the printing time at the end. This can be a time consuming process depending on the scale of the design you need. If you’re not sure, just get in touch with us, and we can estimate it for you.
Printing with us is highly customisable, and because every order is different, every quote will be different. Check out the information below to see how you can customise your order, and then contact us! We can help you decide on design, paper stock, and finishing options that are right for you, and then quote you based on that conversation.
How do I pay?
You can pay in advance, upon pick up, or we will send you an invoice to be paid by a due date. You can pay online, over the phone, or in person.
GSM refers to the density of the paper. Our papers range from 60gsm to 350gsm
350gsm – 300gsm are our thickest, densest stocks. Perfect for business cards, postcards, and bookmarks because they doesn’t bend or tear easily.
250gsm-200gsm are a bit lighter and more flexible. They’re perfect for covers on books, magazines, manuals. They’re also appropriate for art prints, and posters.
150gsm-100gsm are light and flexible, but still sturdy and difficult to crease and tear. They’re great for flyers, and stapled booklets.
80gsm is a plain stock you would find in offices. It’s perfect for manuals, reports, pads, and general stationery.
60gsm is our lightest, but not thinnest stock. Available in Bulky Cream and Bulky Off-White, these stocks are perfect for novels, as you’d find in bookstores. They’re a lighter paper stock- but they’re thicker and not a bright white, ensuring a comfortable reading experience.
Coated stock is more glossy and reflective than other stocks. They come in all stocks higher than 100gsm.
Uncoated stock is more textured and less shiny than coated stock. They come in a range of shades and textures. Digital printing still leaves a light sheen on the printed areas.
If you’re not sure what you need, you’re welcome to come in and have a look at our materials and samples. If you’re unable to come in, we can also talk you through your options on the phone or via email. Feel free to ask us questions!
We have a number of binding options.
We can perfect bind books up to 300x300mm in size, and down to A6 (105x148mm). Perfect binding is how paperbacks you see in bookstores are bound.
We can coil bind books with up to a 300mm long spine, and down to A6(105x148mm). Coil binding is often seen with spiral notebooks and workbooks.
We can saddle stitch booklets up to A4 portrait size, and down to A6(105x148mm). Saddle stitching creates stapled booklets. Due to the way these are made- the booklets have to have pages in multiples of 4.
To saddle stitch in larger sizes than stated above, we require more time to complete the order.
Laser Die Cutting
We print on SRA3 size paper, which means we have some standard sizes that are more cost effective, and for some products we have minimum quantities. Printing in bulk quantities brings down the cost per unit. Contact us with details about your order and we can quote you specifically.
We can print at essentially any size, however below we have some standard sizes for your convenience.
A6 (postcard) – 105 x 148 mm – 4.1 x 5.8 in
A5 (Half A4) – 148 x 210 mm – 5.8 x 8.3 in
A4 (Office paper) – 210 x 297 mm – 8.3 x 11.7 in
A3 (Double A4) – 297 x 420 mm – 11.7 x 16.5 in
A2 (Double A3) – 420 x 594 mm – 16.5 x 23.4 in
A1 (Double A2) – 594 x 841 mm – 23.4 x 33.1 in
A0 (Double A1) – 841 x 1189 mm – 33.1 x 46.8 in
DL (1/3 A4) – 210 x 99 mm – 8.3 x 3.8 in
Wide Format sizing:
We can print at large sizes for posters, banners, wallpaper and more.
See below diagram for a better idea of how the sizing works.
Book Printing Specs
At Kaligraphic Print, every book we produce is trimmed, as the last stage of the production process. To ensure this is neat and clean, with no strange slivers of white at the edges of pages, we require all files with some kind of background which goes to the edges of the images to have a minimum of 3mm of bleed. Bleed means that when you design the product, the background must extend 3mm outside of the actual product size.
You can set this up very easily with all professional design programs. When opening a new document, in the document set up settings, there will be a section that refers to Bleed, with a box in which you can set the amount you need. For Kaligraphic, we prefer 3-5mm, if you forget at this point, you can always go to File > Document Setup and fix it there. If you’re not using Adobe programs, it may also be in settings for layout, or printing.
When your new file opens you will see a blank page, but around it, 3mm away from the page boundaries, there will be a red or dotted line bordering the page. This is your bleed limit, and your backgrounds and graphics that go outside of the page boundaries must also reach this bleed limit.
When you have finished your design, it is also important that you include this bleed in the export process. In your export settings, there will be options to turn on crop or trim marks, which you need to select, and also it will allow you to set the bleed limit. In Adobe programs it will have a box you can check to ‘Use Document Bleed Settings’, which will automatically set it to your initial bleed set up. If you decide that even though you’ve set it to 5mm, you only need 3, you can uncheck this box and put in 3mm instead.
In Adobe settings this will be under the Marks and Bleed tab.
For books featuring images and backgrounds going to the edge of the pages within the text of the book, the same requirements and settings apply.
Setting up your cover for foiling
At Kaligraphic Print, we do inexpensive foiling, and a range of celloglazed finishes. Due to how foiling works, this can be a complicated process or a very simple one. To foil elements on a printed design, we must print those elements in black, and then run the sheet through our celloglazing and foiling machine. The foil then sticks to the printed areas cleanly and permanently.
If you’re having foiled shapes and text on a white background– this is a simple two step process:
- Print the foiled areas in black
- Apply foil
If you want foiled shapes that overlap a background, or other background elements that aren’t foiled, this becomes a four step process:
- Print the background elements that are not foiled
- Celloglaze background (this applies a layer of clear laminate that will prevent the foil from sticking to the ink of the background elements)
- Print the foiled areas in black
- Apply foil.
For designs where you have printed areas, and foiled areas, but they don’t touch or overlap on a white background, you can eliminate the need for celloglazing by using this 3 step process:
- Print foiled areas in black
- Apply foil
- Over print the non-foiled areas
Due to this process, the document set up when you wish to include foiling is also different. In order to foil correctly we require your design to come in two separate pages. One page must be the non-foiled elements only. The other page must be the foiled elements only, in black, regardless of which colour foil you have ordered.
Foiling works best on bulkier fonts, simply because the end result can be a little tricky to read, and the bulkier it is, the clearer the words are. We do not recommend it for paragraphs of text, or thin lines that must be perfectly aligned.
In mass production, things can get out of alignment by a millimeter or two quite easily, and if your line is only a millimeter wide and is out of place- this can be very obvious- while we are always watchful for when this occurs, the more margin for error in a complicated 4 step process like foiling is best. For example- if you have foiled lines of 0.5mm to border a black square on a white background, if the machine shifts a page 0.3mm in one direction, suddenly the border of the square is noticeably out of place. When this kind of mistake is made, the two printing, and one celloglazing layers that came before on this page have now gone to waste. And if this happens in 1 out of 5 pages, of a 100 page order, this results in 20 wasted pages of ink and celloglaze. Had the border line been 1mm or 2mm thick- this slight misalignment would have caused no issues. So keep in mind that we require a certain amount of margin for error to avoid waste and delay in completing your order.
If you have any questions about this or any other kind of file set up feel free to email our Graphic Designer, Mel, at email@example.com, and she will assist you!
We also offer Die-Cutting. This allows us to provide custom cut shapes for a number of products. You can create small custom shaped goods such as business cards, greeting cards, stickers, tags, packaging, book covers, etc. You can also die cut large products, such as adhesive window decals and wallpaper.
In order to produce these products, we need correctly set up files, including both the printed design, as well as the die-cut line that outlines the custom shape required.
For designs that have a background colour (that isn’t white) or image, we also need 3mm bleed. This means we need the background colour to extend beyond the edges of the final product (the die-cut line). See to the right for examples of this.
It is also important to make sure that any text or logos be 3mm away from any die-cut lines. This rule also applies to shapes cut out of products.